Refund Policy – Effective April 1 2025

Thank you for your purchase from clarityplannerpro. We appreciate your business and are committed to delivering high-quality digital products and resources. Because our products are delivered electronically and can be accessed immediately upon purchase, it’s important to understand our refund policy before completing your order.

1. Digital Products – All Sales Are Final

All items sold by clarityplannerpro

While we do not provide refunds for digital products, we are committed to making sure you receive exactly what you purchased. If you experience any of the following issues, please contact us immediately at support@clarityplannerpro.com so we can resolve the matter:

You did not receive the download link or access instructions within 24 hours of purchase.

You are unable to open or view the files due to a technical error.

You received the wrong product or an incomplete version of the product.

In these cases, our team will work with you promptly to correct the problem and ensure you receive the correct, functional files.

3. Duplicate Purchases

If you accidentally complete a duplicate purchase of the same product using the same email address, please contact us within 7 days of the duplicate transaction. After verifying the duplication, we may issue a refund for the additional purchase at our discretion.

4. Product Descriptions and Expectations

All product descriptions and preview images are provided to give you a clear understanding of what is included before you buy. We strongly encourage you to review all product details, including the description, features, and compatibility requirements, before placing your order. By completing your purchase, you acknowledge that you have read the product description and understand what you are buying.

5. Chargebacks and Payment Disputes

Initiating a payment dispute or chargeback for a product that has been delivered and accessed is considered a violation of this policy. If you have any concerns or issues with your order, we ask that you contact our support team first so we can resolve the matter promptly and fairly. We maintain records of all orders, downloads, and access logs to verify delivery.

6. Exceptions to This Policy

Refunds may only be granted in the rare circumstances listed below:

A duplicate order as described in Section 3.

A confirmed and verified technical issue on our end that prevents product access and cannot be resolved.

A processing error on our payment platform resulting in an incorrect charge.

7. How to Contact Us

If you have questions or require assistance, please reach out to us at:
clarityplannerpro
Email: support@clarityplannerpro.com
Response Time: Typically within 1 business day

By completing your purchase, you agree to this Refund Policy.

We recommend keeping a copy of this policy for your records.